No goods may be returned without the Seller’s written permission. If such authorization is given, unless otherwise stated in the authorization, transportation charges must be prepaid by the Buyer. All returned goods are subject to the Seller’s inspection and acceptance, and must be returned in the original factory packaging, with no signs of use. Goods may only be returned within 30 days of purchase and must be accompanied by the invoice number and/or a copy of the sales receipt. All goods, services or products that are non-stocking, special order, cut or fabricated to a specific size or length are not returnable. All stocking items will be subject to a 25% restocking charge. The Buyer is responsible for the shipping costs. It is understood that no goods can be returned without adhering to the above conditions.
Shipments will arrive within 7-10 business days from the date the order was placed. (Delivery times may vary if order is placed near or on a holiday). Delivery is normally by standard freight through FEDEX, but can change depending on your order and/or destination.
Shipping charges are extra, and will be added to the invoice. Shipping charges are calculated based on location, weight of the product including packaging, volumetric weight if applicable and necessary insurance coverage and handling charges. You are able to view your shipping charges before purchase, just finish your Shopping Cart and enter the correct information in the Calculate Shipping area on the Cart page. Your total cost will appear on the right side of the page.
All shipments are made through a third-party carrier. Extreme Hardfacing & Welding holds no liability of any kind relating to consequential or other damages including damage to the product, loss or personal injury to any person under any law. Upon arrival, inspect the package for any damage. Do not sign the freight receiving document if the package or container is damaged upon arrival. If you choose to receive the damaged shipment, open and inspect the merchandise and notify the freight carrier and the seller within 5 days of receiving the shipment.
For international shipping, please call or e-mail for a quote.